ABM Industries
Journey Building Engineer
About this role
This role involves designing and implementing customer journey platforms that enable businesses to create personalized experiences at scale. You'll build robust systems for orchestrating multi-channel campaigns while ensuring reliability, performance, and data integrity.
What you'll do
- Design and develop scalable backend systems for customer journey orchestration
- Build APIs and data pipelines to support multi-channel campaign execution
- Collaborate with product and data teams to translate requirements into technical solutions
- Implement monitoring, logging, and alerting for production systems
- Optimize system performance and reliability under high load
- Contribute to architecture decisions and technical documentation
What they're looking for
- Backend/systems design and architecture
- Distributed systems and scalability
- API design and development
- Data pipelines and ETL processes
- Database design (SQL and/or NoSQL)
- Monitoring and observability tools
- Software testing and quality assurance
- Communication and cross-functional collaboration
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ABM Industries
ABM Industries manages facility operations and building systems maintenance across multiple locations, ensuring optimal performance of mechanical and infrastructure systems. The company is hiring for Building Engineers to oversee facility maintenance and operations, as well as senior technical leadership roles focused on engineering strategy and network infrastructure optimization.
- Website
- abm.com
Likely interview questions
- How would you design a system to handle orchestrating millions of customer journeys simultaneously?
- Describe your experience building APIs that serve high-throughput, multi-channel applications