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Accenture Federal Services

Salesforce Marketing Cloud Campaign Developer & QA

Washington, DCFrom $124.2kmidAdded 3 days ago

About this role

Accenture Federal Services seeks a Salesforce Marketing Cloud developer and QA specialist to build, test, and deploy email and phone campaigns for the Customer Retention team. This role combines technical development in SFMC with comprehensive quality assurance, data integration, and cross-functional collaboration to support targeted outreach programs.

What you'll do

  • Design and deploy campaign journeys in SFMC, including triggered, recurring, and ad-hoc sends for email and phone programs
  • Configure CloudPages, forms, preference centers, and manage audience segmentation with data extensions and automations
  • Establish end-to-end data integrations between Databricks and SFMC with testing, validation, and monitoring
  • Conduct full QA testing across journeys, data flows, segmentation logic, and troubleshoot integration and automation errors
  • Monitor email deliverability, IP warming, and compliance with CAN-SPAM and data privacy regulations
  • Coordinate deployment timelines, conduct readiness reviews, and support post-deployment campaign performance monitoring

What they're looking for

  • Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
  • Salesforce Sales Cloud integration and administration
  • SQL and AMPscript programming
  • Email deliverability tools and best practices (Google Analytics, Validity Everest/Return Path)
  • Salesforce Einstein features (Send Time Optimization, Engagement Scoring)
  • Data management and ETL processes
  • Campaign governance and quality control processes
  • Troubleshooting and technical problem-solving
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Accenture Federal Services

Accenture Federal Services builds and maintains mission-critical technology solutions for the U.S. federal government, including cloud infrastructure, enterprise systems integrations, and cyber defense tools. The company is hiring DevOps engineers, full-stack developers, SAP specialists, and test engineers to support classified and unclassified federal government projects.

Website
accenturefederal.com
View all jobs at Accenture Federal Services

Likely interview questions

  • Walk us through your experience building campaign journeys in SFMC, specifically with triggered vs. recurring sends. What challenges have you encountered?
  • How have you set up and validated data integrations between a data warehouse (like Databricks) and SFMC? What testing approach did you use?
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