Alarm.com
Sales Engineer
About this role
OpenEye seeks a Sales Engineer to serve the Inland Northwest region, bridging technical expertise and customer relationships for cloud-based video management solutions. You'll assess customer needs, design system configurations, deliver training, and provide on-site support while collaborating with sales and engineering teams.
What you'll do
- Deliver sales presentations and assess equipment needs to provide system recommendations
- Develop and conduct training courses for internal and external customers across formats
- Prepare cost estimates and site configurations using technical documentation and blueprints
- Support project installations remotely or on-site and troubleshoot technical issues
- Serve as voice of customer to product management and marketing teams
- Maintain CRM documentation and communicate post-visit summaries with action items
What they're looking for
- Technical support and engineering (5+ years)
- B2B customer support experience
- Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint)
- Networking knowledge and IP video technologies
- System design and cost estimation
- Presentation and training delivery
- CRM software experience (preferred)
- Network+ certification or equivalent (preferred)
Benefits
- Base salary $90,000–$110,000 plus $10,000–$17,000 annual commission
- Medical, dental, vision, and prescription coverage starting day 1
- Company stock purchase program at discounted rate
- Health savings account with company contribution
- Casual dress environment
- Collaborative, creative company culture
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Alarm.com
Alarm.com builds smart home automation platforms and cloud-based security solutions, including video surveillance and AI analytics systems. The company is hiring DevOps Engineers to manage hybrid infrastructure and data platforms, Software Engineers to develop full-stack home automation features, and Quality Engineers to ensure product reliability across their connected security and smart home ecosystem.
- Website
- alarm.com
Likely interview questions
- Can you walk us through your experience with video management or security surveillance systems, and how you've translated technical concepts for non-technical customers?
- Describe a time when you had to assess customer needs and recommend a technical solution. How did you balance what the customer wanted with what was technically feasible?