Axon
Mission Engineer - Atlanta
About this role
Axon seeks a Mission Engineer to embed with a strategic law enforcement agency and drive operational transformation through hands-on platform building. You'll own end-to-end customer outcomes by designing and deploying AI-powered workflows, integrations, and automations on Axon's ecosystem while maintaining 3-4 days/week onsite presence.
What you'll do
- Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes
- Design and ship AI agents, workflows, automations, integrations, and data pipelines using Axon's platform
- Drive hands-on adoption and iterate in the field until solutions stick in production
- Build trusted relationships with agency leadership; lead QBRs and strategic planning sessions
- Maintain 3-4 days/week onsite presence, closely connected to agency operations and evolving needs
- Capture field intelligence and turn one-off builds into reusable playbooks for other accounts
What they're looking for
- Platform building and configuration (AI Era, DEMS, Fusus, Records systems)
- AI workflow design (agents, prompts, RAG, evaluations)
- Systems integration and automation
- Operational process improvement and change management
- Customer relationship management and executive presence
- Problem discovery and requirements translation
- Data pipeline and analytics capability
- Compliance and evidence integrity (CJIS, privacy)
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Axon
Axon builds software and technology solutions for public safety agencies, including cloud and on-premises platforms for emergency communications, case management, and operational workflows. The company is hiring Implementation Engineers, Mission Engineers, Maintenance Engineers, and Integration Engineers to deploy these systems, optimize client integrations, and ensure reliable operations across diverse public safety environments.
- Website
- axon.com
Likely interview questions
- Tell us about a time you embedded with a customer to solve a complex operational problem—how did you approach discovery and validation?
- Describe your experience building and shipping automations or integrations. How did you ensure adoption stuck in production?