Brillio
IVR QA Automation Engineer- R01568701
Saint Louis, Missouri, United Statescontingent workermidAdded today
About this role
Brillio seeks an IVR QA Automation Engineer in Saint Louis to design and execute automated testing solutions for interactive voice response systems. You'll combine quality assurance expertise with automation scripting to validate IVR functionality and ensure seamless customer experiences.
What you'll do
- Develop and maintain automated test scripts for IVR systems using industry-standard tools
- Design comprehensive test plans and test cases for voice response workflows
- Execute functional and regression testing for IVR applications
- Collaborate with development teams to identify and document defects
- Implement continuous integration testing within deployment pipelines
- Analyze test results and provide actionable quality metrics reports
What they're looking for
- IVR testing and voice systems knowledge
- Test automation frameworks and tools
- Scripting languages (Python, Java, or similar)
- API testing and integration testing
- SQL and database querying
- Functional and regression testing methodologies
- Communication and collaboration skills
- Problem-solving and analytical thinking
Benefits
- Great Place to Work® certified employer
- Professional development and cutting-edge technology exposure
- Competitive compensation and career growth opportunities
- Collaborative and inclusive work environment
- Access to modern digital projects with Fortune 1000 clients
- Focus on employee potential and full development
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Brillio
Likely interview questions
- What experience do you have testing IVR systems, and which tools have you used?
- Describe your approach to designing automated test cases for complex voice workflows.