Candid Health
TechOps Engineer
About this role
Join Candid Health's TechOps team to build automated infrastructure systems that support healthcare innovation. You'll balance hands-on support with strategic projects like MDM migration and zero-trust security implementation, working in a startup environment where technical operations drives real business value.
What you'll do
- Automate employee onboarding and offboarding processes to scale with company growth
- Lead critical infrastructure projects including Apple MDM platform migration and Just-in-Time access automation
- Manage endpoint and application security using MDM tools, AutoPkg, and zero-trust frameworks
- Troubleshoot and resolve root causes of infrastructure issues rather than applying quick fixes
- Implement SSO, SAML, and MFA across business applications
- Collaborate with Engineering, Security, and People Ops teams to deliver secure, user-friendly tools
What they're looking for
- Technical Operations and IT infrastructure
- Apple MDM platforms (Jamf, Kandji)
- macOS troubleshooting and administration
- AutoPkg and software packaging workflows
- Scripting and automation
- Zero-trust security implementation
- SSO, SAML, and MFA configuration
- Stakeholder communication and non-technical translation
Benefits
- Competitive salary: $110,000–$165,000 USD
- Equity compensation package
- 4 days in-office, 1 day remote work arrangement
- Offices in Denver, New York, or San Francisco
- Flat organizational structure with minimal hierarchy
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Candid Health
Candid Health builds healthcare billing software designed to improve billing operations and customer experiences through scalable, reliable systems. The company is hiring Software Engineers, Data Engineers, Product Security Engineers, Forward Deployed Engineers, and Engineering Leaders to develop its platform infrastructure, data solutions, and customer-facing features.
- Website
- candid.health
Likely interview questions
- Walk us through your experience with Apple MDM platforms like Jamf or Kandji. What's the most complex enrollment or configuration challenge you've solved?
- Describe a time when you automated a manual, repetitive process. How did you approach identifying what to automate, and what was the business impact?