IT Engineer

About this role

Etched seeks an IT Engineer in San Jose to be the operational backbone enabling high-performance chip and AI infrastructure development. You'll manage end-to-end IT operations—from device lifecycle and network security to identity management and automation—ensuring engineering teams can innovate without technical friction.

What you'll do

• Deliver hands-on IT support across ASIC design, software, operations, and computing teams
• Manage device lifecycle including procurement, imaging, MDM/MAM administration for Mac and Windows
• Design and maintain network infrastructure including Wi-Fi, VPNs, firewalls, and access controls
• Implement and administer SSO, identity management, and user provisioning using Okta, Rippling, and Google Workspace
• Deploy endpoint security solutions (EDR, XDR, antivirus) and enforce compliance standards
• Develop automation scripts and monitoring systems to reduce manual workload and increase reliability

What they're looking for

• Endpoint management and device lifecycle administration
• Network design and administration (VPNs, VLANs, firewalls, WAPs)
• Identity and access management (Okta, SSO, LDAP/FreeIPA)
• MDM/MAM platform deployment and management
• Scripting and automation (Python, Bash, PowerShell)
• Mixed operating systems support (Linux, Windows, macOS)
• Ticketing systems and IT service management
• Security and compliance knowledge (SOC 2, ISO 27001)

Likely interview questions

• Describe your experience managing Mixed-OS environments (Linux, Windows, macOS) for engineering teams. How have you handled imaging, patching, and security hardening across different operating systems?
• Walk us through a time you designed or maintained network infrastructure for sensitive environments. How did you implement VLANs, VPNs, and firewalls to protect intellectual property?