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Netskope

Solutions Engineer - DEM

United StatesFrom $253kmidAdded today

About this role

Netskope seeks an experienced Solutions Engineer to serve as the technical expert for their Digital Experience Management platform. You'll conduct deep-dive technical discovery, design DEM solutions, run proof-of-value engagements, and bridge customer needs with product development.

What you'll do

  • Lead technical discovery sessions to map customer digital ecosystems, including network bottlenecks and application latency
  • Design customized DEM strategies that address performance visibility gaps with actionable insights
  • Deliver impactful product demonstrations showcasing DEM value to prospects
  • Manage end-to-end proof-of-value engagements, guiding deployment and configuration
  • Provide feedback to Product Management on market requirements and competitive positioning
  • Partner with Account Executives throughout sales cycles to validate solution fit

What they're looking for

  • Wireshark and tcpdump packet analysis
  • Network troubleshooting and multi-vendor fault isolation
  • Zero-trust network architecture (ZTNA, split-tunnel)
  • Cloud infrastructure knowledge (AWS DirectConnect, Azure ExpressRoute)
  • Synthetic and performance testing tools (ThousandEyes, Catchpoint, JMeter)
  • Observability platforms (Grafana, Splunk, Datadog, OpenTelemetry)
  • Network diagnostics tools (MTR, BGP, DNS pathing)
  • Technical presentation and storytelling
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Netskope

Netskope builds SD-WAN and cloud security solutions for enterprise customers. The company is hiring Solutions Engineers and Senior Solutions Engineers to serve as technical advisors and consultants, supporting sales teams in demonstrating solutions, designing implementations, and driving customer success.

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Likely interview questions

  • Describe a time you solved a multi-vendor blame game to identify the actual source of performance degradation. What tools did you use?
  • How would you approach a proof-of-value engagement where a customer is skeptical about the value of DEM in their hybrid work environment?
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