Software Engineer, Site Reliability

About this role

Join OpenEvidence's infrastructure team to build and optimize mission-critical systems supporting a widely-used medical AI platform. You'll apply SRE principles to enhance system reliability, observability, and incident response while working across diverse projects with significant real-world healthcare impact.

What you'll do

• Design and harden infrastructure for a medical AI platform used by healthcare providers globally
• Improve system health, performance, and efficiency while reducing operational toil
• Build and strengthen observability practices and define service-level objectives
• Establish and maintain effective on-call processes and incident response procedures
• Own cross-functional projects where you can create maximum impact
• Collaborate with a small engineering team on mission-critical systems

What they're looking for

• Site reliability engineering (SRE) practices
• Infrastructure design and hardening
• System observability and monitoring
• Incident response and on-call management
• Service-level objective (SLO) definition
• Full-stack ownership and autonomous problem-solving
• Performance optimization
• Cloud infrastructure or data platform experience

Benefits

• Work on world-changing medical AI technology impacting hundreds of millions of lives
• Join a high-growth $12B company with exceptional team from top universities
• Autonomous ownership with end-to-end responsibility for critical systems
• Opportunity to work on bleeding-edge infrastructure at scale
• Collaborate with a small, focused 30-person engineering team