Palantir
Forward Deployed Enablement Engineer - Customer Success
About this role
Palantir seeks a Forward Deployed Enablement Engineer to support customer success by embedding with teams to maximize outcomes across their data platform deployments. You'll balance direct customer support with building scalable enablement tools and infrastructure, working across startups to enterprises to help them leverage Foundry & AIP platforms effectively.
What you'll do
- Embed with centralized customer success teams to maximize product deployment outcomes
- Provide technical support and guidance to customer development teams building workflows
- Debug and resolve complex technical issues for customers across various industries
- Develop innovative tooling and infrastructure to scale customer enablement
- Collaborate with external customers to optimize their use of Palantir platforms
- Contribute to internal processes and tools that improve customer value delivery
What they're looking for
- Technical problem-solving and debugging
- Customer-facing communication and support
- Software development and tooling
- Infrastructure design and scaling
- Adaptability and independent work
- Cross-functional collaboration
- Data platform knowledge
- Workflow optimization
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Palantir
Palantir builds data platforms and software solutions that help government and enterprise customers tackle complex operational challenges, with a focus on responsible AI governance and privacy. The company is hiring software engineers and interns for forward-deployed customer roles, infrastructure and platform teams, and specialized privacy and civil liberties engineering positions.
- Website
- palantir.com
Likely interview questions
- Tell us about a time you debugged a complex technical issue with limited information. How did you approach it, and what was the outcome?
- Describe your experience supporting external customers or end-users. How do you balance their immediate needs with longer-term enablement goals?