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Rain

IT Systems and Automation Engineer

New York, NY$160k–$180kfulltimemidAdded 1 month ago

About this role

Rain is seeking an IT Systems and Automation Engineer to drive operational efficiency across their fintech infrastructure company. You'll blend hands-on IT support with building automation and AI workflows to eliminate manual processes, while ensuring security and compliance across a fast-growing, multi-office organization.

What you'll do

  • Provide day-to-day end-user IT support and manage hardware/software provisioning through JumpCloud and Apple Business Manager
  • Design and implement automation workflows in Okta and through Python/JavaScript scripting to streamline identity lifecycle and IT processes
  • Manage IT asset inventory, SaaS portfolio licensing, and vendor relationships across all offices
  • Architect and maintain office networking, AV infrastructure, and physical security systems using UniFi and related tools
  • Support SOC 2, PCI DSS, and GDPR compliance efforts with evidence collection and access reviews
  • Build AI-assisted helpdesk deflection and self-service solutions to reduce manual ticket volume

What they're looking for

  • Okta administration (SSO, MFA, Group Rules, Workflows)
  • Python and JavaScript scripting for API integration
  • Identity and access management (IAM)
  • JumpCloud and Apple Business Manager
  • UniFi network and endpoint management (CrowdStrike, JumpCloud)
  • SaaS platform administration (Google Workspace, Slack)
  • SOC 2, PCI DSS, and GDPR compliance frameworks
  • End-user support and technical communication

Benefits

  • Opportunity to impact a hypergrowth fintech company backed by top-tier investors
  • Flat organizational structure with room for growth aligned to your goals
  • Freedom to explore ideas and influence company roadmap
  • Multi-office presence in New York, NY
  • Exposure to cutting-edge automation and AI technologies
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Rain

Rain is a fintech infrastructure company that builds payment platforms and related software products. They're hiring engineers across mobile development, backend systems, security, compliance, and operations to scale their platform and eliminate manual processes.

View all jobs at Rain

Likely interview questions

  • Walk us through a complex Okta Workflows automation you've built—what problem did it solve and how did you handle error scenarios?
  • How have you approached eliminating recurring manual IT tasks at your previous company, and what metrics did you use to measure success?
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