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Skydio

Drone Platform Integration & Network Support Engineer

US Remote (Remote)$103k–$145kfulltimemidAdded today

About this role

Skydio seeks a technical support engineer to troubleshoot complex drone platform integrations, Cloud infrastructure, and networking issues for enterprise and government customers. You'll combine cloud operations, wireless networking, and REST API expertise to optimize UAS system performance and reduce engineering escalations.

What you'll do

  • Diagnose and resolve flight communication, data flow, and cloud integration issues for high-uptime customer environments
  • Configure, deploy, and troubleshoot private Cloud instances on Ubuntu/AWS for customers with privacy requirements
  • Support and debug REST-based third-party integrations with the Skydio Cloud platform
  • Troubleshoot UAS Command & Control (C2) networking across cellular, WiFi, and point-to-point radio systems
  • Triage and mentor support team on cloud, infrastructure, and integration issues to reduce engineering escalations
  • Collaborate with product and engineering teams to improve customer self-service and support processes

What they're looking for

  • Enterprise cloud infrastructure (public/private) configuration and troubleshooting
  • Cellular, WiFi, and wireless networking (point-to-point radios, modems)
  • REST API integration and debugging
  • Ubuntu/Linux and AWS administration
  • Bash, Python, or PHP scripting
  • Command-line interface and systems troubleshooting
  • AI/analytics tools (Claude, LLMs, Databricks) for root cause analysis
  • UAS/drone operations and Command & Control systems
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Skydio

Skydio builds autonomous drone technology powered by sophisticated RF, electrical, and embedded systems. The company is hiring RF engineers, electrical engineers, embedded software engineers, cloud platform engineers, and deployment engineers to develop and support its connected drone products.

Website
skydio.com
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Likely interview questions

  • Walk us through how you would troubleshoot a communication breakdown between a drone, ground control station, and cloud platform—where would you start?
  • Describe your experience configuring and troubleshooting private cloud deployments. What was the most complex infrastructure issue you resolved?
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