Toast
Retail Solutions Engineer
About this role
Toast is seeking a Retail Solutions Engineer to launch and build their new retail vertical by becoming a product expert who supports the sales process and drives revenue. This founding team role requires deep POS knowledge, cross-functional collaboration, and the ability to thrive in a fast-paced, ambiguous environment while helping retail businesses optimize their operations.
What you'll do
- Support sales teams in product demonstrations and prospect presentations
- Develop expert-level knowledge of Toast's retail platform, technologies, and applications
- Identify customer business challenges and position Toast platform or partner ecosystem solutions
- Communicate product-market fit gaps to Product Management and Product Marketing teams
- Provide product training and expertise to Sales Enablement teams
- Represent Toast at industry trade shows and events as a brand ambassador
What they're looking for
- Point of Sale (POS) systems knowledge
- Product and platform expertise
- Complex customer communication
- Problem-solving and troubleshooting
- Cross-functional collaboration
- Sales enablement and training
- Retail industry understanding
- Independent project management
Benefits
- Competitive base salary with bonus/commission eligibility
- Equity compensation
- Health and wellness benefits
- Flexible work arrangements
- Hybrid work model with in-person collaboration
- Access to AI tools and continuous learning opportunities
Opens the official application on the employer’s site. No login required.
Toast
Toast builds software infrastructure for restaurants, including high-scale order management APIs and operations platforms, while also developing AI-driven go-to-market tools for sales, marketing, and revenue operations teams. The company is hiring software engineers and GTM engineers to develop mission-critical restaurant systems, sales automation, prospect intelligence, and AI-powered marketing operations solutions.
- Website
- toast.com
Likely interview questions
- Describe your experience with Toast POS systems and how you've used that knowledge in a customer-facing role.
- Tell us about a time you identified a gap between a product's capabilities and market needs—how did you communicate this?