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1Mind

Customer Solutions Engineer, AI Agents

Remote - US (Remote)$125k–$220kfulltimemidAdded today

About this role

1mind seeks a Customer Solutions Engineer to architect and activate AI agent deployments for enterprise clients. You'll design integration blueprints, configure agent behaviors, and guide customers from concept through high-performing implementation in a fully remote role.

What you'll do

  • Lead technical discovery and design blueprints mapping customer business systems to 1mind's AI framework
  • Design and implement data flows integrating 1mind agents with client tech stacks (CRMs, MAPs, APIs, databases)
  • Configure agent experiential elements including visualizations, logic gates, and response triggers
  • Serve as primary technical consultant, translating complex technical challenges for executive and technical stakeholders
  • Conduct rigorous testing of agent behaviors before and after deployment to ensure peak performance
  • Partner with Product and Engineering teams to advocate for platform enhancements based on activation insights

What they're looking for

  • System integration (REST APIs, webhooks, middleware)
  • Workflow design and mapping (LucidChart, Miro, Visio)
  • Enterprise SaaS customer onboarding and activation
  • Client management and stakeholder communication
  • AI/ML literacy and LLM prompt engineering
  • Python, JavaScript, or SQL
  • Project management tools (Asana, Jira, Monday.com)
  • Architecture and systems thinking
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1Mind

1Mind builds multimodal AI agents that interact with users through voice, video, and text in real-time, requiring sophisticated low-latency technical architectures. The company is hiring AI Systems Engineers to design and build the production-grade infrastructure that powers these conversational AI experiences.

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Likely interview questions

  • Describe a complex system integration project you led—what were the main challenges and how did you ensure successful activation?
  • How do you approach translating technical requirements into clear outcomes for non-technical executive stakeholders?
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