Axon
Mission Engineer - Miami
About this role
Axon seeks a Mission Engineer to embed with a strategic law enforcement agency in Miami, owning end-to-end customer outcomes by building and deploying AI-powered workflows, automations, and integrations on the Axon platform. You'll spend 3–4 days per week onsite, translating operational problems into production solutions while driving adoption and measuring real mission impact.
What you'll do
- Design, build, and ship AI agents, workflows, automations, and integrations on Axon's platform directly addressing agency mission needs
- Embed onsite (3–4 days/week) to discover problems, validate solutions with real users and data, and iterate until adoption sticks
- Lead operational transformation by assessing workflows, identifying friction, and defining success metrics before deployment
- Drive AI adoption and measure impact on usage, workflow efficiency, and mission outcomes; iterate when results don't stick
- Troubleshoot failures onsite and coordinate root-cause resolution with Product, Engineering, Support, and Services teams
- Capture field intelligence and turn one-off builds into reusable playbooks; identify expansion opportunities and influence roadmap decisions
What they're looking for
- Platform building and configuration (Axon DEMS, Fusus, AI Era, Records, integrations)
- AI/ML workflow design (agents, prompts, RAG, evaluations, LLM applications)
- Operational process improvement and workflow assessment
- Stakeholder engagement and executive presence with command staff
- Hands-on troubleshooting and technical problem-solving
- Data pipeline and automation design
- Compliance knowledge (CJIS, evidence integrity, privacy)
- Program management and outcome measurement
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Axon
Axon builds software and technology solutions for public safety agencies, including cloud and on-premises platforms for emergency communications, case management, and operational workflows. The company is hiring Implementation Engineers, Mission Engineers, Maintenance Engineers, and Integration Engineers to deploy these systems, optimize client integrations, and ensure reliable operations across diverse public safety environments.
- Website
- axon.com
Likely interview questions
- Tell us about a time you shipped a working solution in a complex, regulated environment—what made it stick with end users?
- How would you approach discovering what a law enforcement agency's actual workflow problems are versus what they initially ask for?