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Formic

Robotics Field Service Engineer

Temple || Belton, TXfull-timemidAdded yesterday

About this role

Formic seeks a hands-on Robotics Field Service Engineer to diagnose, maintain, and restore industrial robotic systems deployed across manufacturing facilities. You'll respond to production-critical escalations, perform preventative and corrective maintenance, and work directly with customers in fast-paced factory environments across the Austin metro area with significant travel.

What you'll do

  • Diagnose failures and restore robotic manufacturing cells to production quickly
  • Perform preventative, corrective, and predictive maintenance on deployed systems
  • Respond to remote and on-site escalations and provide technical support to customer teams
  • Log service activity, maintenance records, and spare part requirements in CMMS platforms
  • Document root cause analysis and identify recurring failure patterns for systemic improvement
  • Monitor system performance remotely using Formic dashboards and coordinate field scheduling with stakeholders

What they're looking for

  • Industrial robotics troubleshooting and maintenance
  • Electrical, mechanical, PLC, and control system diagnostics
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • CMMS platform experience
  • Safety compliance and LOTO procedures
  • Written and verbal technical communication
  • 6-axis robot brands (Fanuc, KUKA, Yaskawa, ABB, UR preferred)
  • Spanish language proficiency (bonus)

Benefits

  • Comprehensive benefits and perks package for full-time employees
  • Professional development in robotics and industrial automation
  • Customer-facing role building trusted relationships with manufacturing partners
  • Exposure to cutting-edge automation technology and diverse manufacturing applications
  • Participation in continuous improvement and root cause analysis initiatives
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Formic

Formic builds industrial robotic manufacturing systems and web-based control interfaces for factory automation. The company is hiring Full Stack Software Engineers to develop graphical interfaces for these systems and Robotics Field Service Engineers to maintain and support deployed robotic fleets at customer facilities.

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Likely interview questions

  • Walk us through a time you diagnosed a complex equipment failure in a production environment—what was your troubleshooting process and how did you document it?
  • Describe your experience with CMMS systems and how you've used them to track maintenance patterns or predict future failures.
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