Skip to main content

Forward

Site Reliability Engineer

Santa Clara, CAFrom $230kfull-timemidAdded today

About this role

Forward seeks an early-stage Site Reliability Engineer to build the company's SRE function from the ground up, establishing reliability practices, observability infrastructure, and incident response processes for a complex distributed SaaS platform serving enterprise customers.

What you'll do

  • Define and implement SRE frameworks including SLOs, SLIs, error budgets, and reliability metrics
  • Build and maintain observability infrastructure using logging, metrics, tracing, and alerting systems
  • Lead incident response programs including on-call rotations, runbooks, post-mortems, and prevention measures
  • Embed reliability practices into the engineering lifecycle through capacity planning, load testing, and chaos engineering
  • Partner with engineering teams on production readiness and architectural reliability improvements
  • Establish and scale the SRE team as the company grows

What they're looking for

  • Site reliability engineering and DevOps in SaaS/cloud environments
  • Networking fundamentals (TCP/IP, DNS, routing, load balancing, firewalls)
  • Kubernetes and container orchestration in production
  • Observability tools (Prometheus, Grafana, Datadog, Splunk)
  • Infrastructure as code (Terraform, Ansible)
  • Scripting and automation (Python, Bash)
  • Cloud platforms (AWS, GCP, Azure)
  • Incident response and post-mortem facilitation
Apply on the employer's site

Opens the official application on the employer’s site. No login required.

Forward

Forward Networks builds a network digital twin platform designed for enterprise clients to optimize and manage their network infrastructure. The company is hiring Customer Success Engineers and other roles to provide technical expertise, drive platform adoption, and serve as primary technical contacts for customers across the country.

View all jobs at Forward

Likely interview questions

  • Tell us about a time you built or significantly matured an SRE function from scratch—what frameworks did you establish first?
  • How do you approach defining SLOs and SLIs for a platform you don't yet fully understand?
Unlock all 7 questions free — and practice them live →