Gen Digital
AI & Machine Learning Engineer I
About this role
Gen seeks a hands-on Machine Learning Engineer I to build and deploy ML models driving customer growth, retention, and personalization across their cybersecurity and financial wellness platforms. You'll own end-to-end projects—from data exploration through production deployment—collaborating with engineering, product, and analytics teams while leveraging AI tools to accelerate your workflow.
What you'll do
- Own machine learning projects from data exploration and model development through validation, deployment, and iteration
- Build predictive, recommendation, ranking, segmentation, and uplift models for customer personalization and decisioning
- Prepare datasets, define targets, engineer features, and ensure data quality for training and evaluation
- Design and analyze A/B tests, holdouts, and offline evaluations to measure model performance and business impact
- Collaborate with engineering, product, and business partners to integrate models into production and refine based on feedback
- Use AI coding assistants and automation to improve speed, quality, and consistency of modeling workflows
What they're looking for
- Python programming and machine learning
- Supervised learning, model selection, hyperparameter tuning, and evaluation
- SQL and big data platforms (BigQuery, Spark, or similar)
- Data exploration, cleaning, preprocessing, and feature engineering
- A/B testing design and statistical analysis
- Experimentation, metrics definition, and business impact measurement
- Recommender systems, uplift modeling, or causal inference (preferred)
- Cross-functional collaboration and communication
Benefits
- Flexible working options and work-from-home policies
- Competitive pay and comprehensive benefits package
- Well-being programs and professional development support
- Opportunity to work on high-impact AI solutions for 500M+ users globally
- Collaborative team culture with emphasis on healthy debate and continuous learning
- Access to cutting-edge AI tools and coding assistants
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Gen Digital
Gen Digital builds cybersecurity and financial wellness platforms that leverage machine learning for customer growth and retention. The company is hiring Machine Learning Engineers to develop and deploy AI models, and Security Controls Engineers to design vulnerability management and security operations programs.
- Website
- gendigital.com
Likely interview questions
- Walk us through a machine learning project you owned end-to-end—what was the business problem, how did you approach feature engineering, and how did you measure success?
- Describe your experience designing or analyzing A/B tests to evaluate model performance. What was a surprising result or learning?