Graphcore
Systems Engineer
About this role
Graphcore seeks a Staff Hardware Engineer to support bring-up, validation, and troubleshooting of Arm-based AI compute platforms in lab and data center environments. The role involves advanced diagnostics, root cause analysis, and cross-functional collaboration with engineering and operations teams to ensure reliability of next-generation hardware infrastructure.
What you'll do
- Lead break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure
- Support hardware bring-up activities and validate firmware interactions with system components
- Diagnose system-level failures related to thermal behavior, power anomalies, networking, and firmware issues
- Perform root cause analysis and collaborate with engineering teams on design improvements
- Develop documentation, SOPs, and troubleshooting guides for operational procedures
- Mentor junior technicians and participate in on-call support during critical milestones
What they're looking for
- Server hardware architecture and board-level debugging
- System log analysis and hardware telemetry interpretation
- Power and thermal metrics analysis
- HPC and AI compute platform experience
- BIOS/BMC diagnostics
- Python or Bash scripting for automation
- Hardware validation methodologies
- Failure analysis and reliability engineering
Benefits
- Medical, dental, and vision coverage
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
- 401(k) retirement plan
- Disability and life insurance
- Wellness services and Employee Assistance Programme
- Flexible working arrangements
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Graphcore
Graphcore builds advanced AI compute silicon and systems designed for high-performance machine learning applications. The company is hiring Systems Engineers, Validation Engineers, and Electrical Engineers to develop and validate innovative hardware platforms, from PCB design through production deployment.
View all jobs at GraphcoreLikely interview questions
- Describe your experience diagnosing power and thermal failures in large-scale server deployments and how you isolated the root causes.
- Walk us through your approach to troubleshooting a system-level issue involving BIOS/BMC interactions with custom hardware.