Palantir
Forward Deployed Reliability Engineer
About this role
Palantir seeks a Forward Deployed Reliability Engineer to ensure stability of mission-critical workflows on their data platform. You'll respond to on-call incidents, resolve issues proactively, and drive product improvements by translating operational learnings into systemic enhancements and documentation.
What you'll do
- Respond to on-call alerts and resolve mission-critical issues before customer impact
- Diagnose and troubleshoot problems with Palantir software deployments and workflows
- Automate manual tasks and implement technical workarounds to improve reliability
- Document findings and create best practices guides for the broader team
- Advocate for product and operational improvements based on field experience
- Collaborate with customers and internal teams to refine processes and tooling
What they're looking for
- On-call incident response and troubleshooting
- Software reliability and operational excellence
- Scripting and automation
- Problem-solving and creative thinking
- Technical documentation
- Customer engagement and communication
- System design and resilience
- Data platform experience
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Palantir
Palantir builds data platforms and software solutions that help government and enterprise customers tackle complex operational challenges, with a focus on responsible AI governance and privacy. The company is hiring software engineers and interns for forward-deployed customer roles, infrastructure and platform teams, and specialized privacy and civil liberties engineering positions.
- Website
- palantir.com
Likely interview questions
- Describe a time you responded to a critical production issue. Walk us through your debugging process and how you balanced immediate remediation with finding the root cause.
- How do you approach documenting incident learnings and turning them into actionable improvements for your team or product?