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Rho

IT Engineer

San Francisco$90k–$130kfulltimemidAdded today

About this role

Rho seeks an IT Engineer to be the primary technical support lead for their SF-based fintech startup, managing device lifecycle, identity systems, office infrastructure, and IT operations for a distributed team. This hands-on role requires deep expertise in macOS/Windows, MDM, and SaaS administration with a strong focus on employee experience and scaling IT processes.

What you'll do

  • Provide primary IT support for hardware, software, access issues, and troubleshooting across the organization
  • Manage device lifecycle (procurement, provisioning, MDM, offboarding) for macOS and Windows environments
  • Administer identity and SaaS platforms including SSO, Google Workspace, and Slack
  • Own NYC office IT infrastructure including networking, AV, conference rooms, and on-site hardware
  • Build and maintain IT documentation, runbooks, and self-service resources
  • Collaborate with Security, People, and Finance on access controls, compliance, and asset management

What they're looking for

  • macOS and Windows administration
  • Mobile Device Management (MDM) tools
  • Identity and SSO platform administration
  • Google Workspace and Slack administration
  • Office networking and conference room technology
  • IT troubleshooting and diagnostics
  • IT process documentation
  • Customer service and communication

Benefits

  • Equity compensation
  • Healthcare benefits
  • Paid time off
  • High-growth fintech environment
  • On-site team in SF
  • Hands-on technical role
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Rho

Rho builds financial infrastructure for startups, providing tools and platforms to support their financial operations. The company is hiring full-stack Software Engineers to own problems end-to-end across the tech stack while working closely with customers in a fast-paced fintech environment.

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Likely interview questions

  • Describe your experience managing MDM deployment and device lifecycle at scale—what challenges did you face and how did you solve them?
  • Walk us through how you've handled a critical access or identity issue affecting multiple employees during business hours.
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