Sierra
Enterprise Sales Engineer, Retail
About this role
Sierra seeks an Enterprise Sales Engineer for its Retail division to serve as a technical GTM expert, designing product demos and translating customer business needs into AI agent solutions. You'll work cross-functionally with Sales, Product, and Engineering to drive go-to-market strategy and customer success for enterprise retail clients.
What you'll do
- Design and deliver technical product demonstrations of Sierra's AI Agent platform to prospective retail customers
- Translate customer business problems into technical solutions and articulate value to both technical and executive stakeholders
- Lead technical discovery and solution design in early-stage enterprise sales conversations
- Collaborate with Sales, Product, and Engineering teams to refine GTM approach and drive product improvements based on customer feedback
- Build and maintain relationships with prospects across multiple organizational levels, from C-suite to technical teams
- Support the complete enterprise sales cycle with technical expertise and customer-driven insights
What they're looking for
- Sales Engineering or Solutions Engineering (5-7+ years)
- Technical demo building and presentation
- Enterprise sales process leadership
- Customer relationship management and executive engagement
- Technical problem translation and communication
- AI/machine learning concepts and applications
- Retail industry domain knowledge
- Cross-functional collaboration and stakeholder management
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Sierra
Sierra builds production-grade AI agents for enterprise clients in insurance, financial services, and other industries, enabling companies to automate complex business processes and enhance customer experiences. The company is hiring Software Engineers to design and deploy mission-critical AI systems, develop platform infrastructure, and work directly with enterprise customers on agent development and optimization.
View all jobs at SierraLikely interview questions
- Walk us through a complex enterprise deal you've sold into—how did you identify the customer's core pain point and position your solution?
- Tell us about a time you had to explain a highly technical product to a non-technical executive. How did you approach it?