ServiceNow Vulnerability Response Engineer

About this role

Design and optimize the organization's Enterprise Vulnerability Management Program using ServiceNow Security Operations, managing vulnerability ingestion, prioritization, remediation workflows, and reporting across enterprise systems. Collaborate with security, infrastructure, and compliance teams to integrate vulnerability data, automate processes, and provide executive-level visibility into organizational risk.

What you'll do

• Configure and enhance the ServiceNow Vulnerability Response application, including workflows, business rules, dashboards, and reporting
• Integrate vulnerability scanning tools (Tenable, Qualys, Rapid7, etc.) with ServiceNow for centralized visibility and management
• Design risk-based vulnerability prioritization and remediation workflows that align with business criticality and exploitability
• Implement automation and AI capabilities to improve vulnerability ingestion, enrichment, and remediation efficiency
• Develop executive dashboards and metrics supporting organizational risk management and compliance reporting
• Coordinate with Security Operations, Risk Management, Compliance, and Infrastructure teams to ensure process alignment

What they're looking for

• ServiceNow Security Operations platform administration
• ServiceNow Vulnerability Response (VR) module expertise
• Enterprise vulnerability management and lifecycle processes
• Workflow automation and business rule configuration
• Integration with vulnerability scanners and data sources
• Risk-based prioritization methodologies
• Dashboard design and security reporting
• ServiceNow SIR, GRC, and CMDB integration