SpaceX
Global Operations Engineer (Starlink)
About this role
SpaceX seeks a Global Operations Engineer for Starlink to drive process improvements and operational excellence across customer experience, logistics, and supply chain functions. You'll identify bottlenecks, develop scalable solutions, and collaborate with cross-functional teams to support Starlink's growth and profitability.
What you'll do
- Apply lean and process improvement methodologies to optimize operations across customer experience, logistics, accounting, and supply chain
- Identify root causes of operational and engineering issues, then develop both immediate and long-term solutions
- Build and maintain data analysis tools to track customer experience and internal operational metrics
- Coordinate feedback loops and project execution across design, engineering, software, sales, and customer service teams
- Support new product and feature rollouts through design reviews, beta testing, and documentation
- Manage projects to aggressive timelines while communicating progress and influencing stakeholders
What they're looking for
- Excel, SQL, and Python
- Data analysis and visualization
- Process mapping and lean/Six Sigma methodologies
- Project management and independent execution
- Root cause analysis and problem-solving
- Cross-functional collaboration and communication
- Statistics and quantitative analysis
- Technical writing and documentation
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan with company matching
- 3 weeks paid vacation plus 10+ paid holidays annually
- Stock options and Employee Stock Purchase Plan
- Short and long-term disability insurance
- Company shuttle service from Seattle to Redmond office
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SpaceX
SpaceX develops advanced spacecraft and satellite systems, including the Starshield government satellite constellation and Starfall re-entry cargo capsule for global delivery. The company is hiring engineers in avionics integration, software test automation, mechanical design, and hardware reliability to validate flight-critical systems and ensure mission success.
- Website
- spacex.com
Likely interview questions
- Describe a process improvement project you led from identification through implementation—what methodologies did you use and what was the measurable impact?
- How have you used SQL and Python to analyze operational data and support decision-making in a previous role?