Vestmark, Inc.
Intern - Technical Production Operations Engineer
About this role
Join Vestmark's Production Support Operations team as an intern monitoring automated batch processes and supporting troubleshooting efforts in a financial services environment. You'll gain hands-on experience in technical operations while working shifts in our Wakefield, MA office, collaborating with senior engineers on process improvements and issue resolution.
What you'll do
- Monitor and support automated batch processing jobs
- Assist in troubleshooting and escalating technical issues under senior guidance
- Document procedures and maintain knowledge bases
- Communicate with internal teams and manage client expectations
- Collaborate across departments to deliver customer service and prevent issues proactively
- Participate in 24/7 shift support including early mornings and evenings
What they're looking for
- Windows operating systems
- SQL
- Dynatrace monitoring tools
- Problem-solving and analysis
- Cross-functional collaboration
- Priority management and multitasking
- Technical documentation
- Customer communication
Benefits
- 90% company-paid medical premiums
- Competitive time-off program
- Variable compensation if eligible
- Hands-on technical operations training
- Mentorship from senior engineers
- Financial services industry exposure
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Vestmark, Inc.
Vestmark builds wealth management systems and fintech platforms that serve trillions in assets, with a focus on AI-driven agentic technology. The company is hiring early-career and experienced software engineers, automation engineers, and support specialists for backend development, testing, and client-facing technical roles.
- Website
- vestmark.com
Likely interview questions
- Tell us about a time you had to troubleshoot a complex technical problem — how did you approach it?
- How would you handle managing multiple competing priorities during a busy shift?