Akasa
Software Engineer, Client Solutions
About this role
Join AKASA as a Client Solutions Software Engineer to deploy and optimize generative AI models powering healthcare revenue cycle solutions. You'll manage the full lifecycle of ML model deployments for major health systems, working across client engagement, product, and R&D teams to ensure production stability and continuous improvement.
What you'll do
- Execute end-to-end implementation tasks for new client deployments, including requirements analysis, configuration, testing, and production support
- Guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition
- Design and own evaluation frameworks to measure and improve LLM performance across customer deployments
- Contribute feedback and insights that inform product and platform enhancements
- Collaborate with R&D engineering teams to build robust, scalable client solutions
- Monitor and maintain production health for deployed ML models
What they're looking for
- Python (3+ years professional experience)
- LLM evaluation design and implementation (offline and online)
- Relational databases and SQL
- APIs and ETL pipelines
- FastAPI and SQLAlchemy
- Docker and Kubernetes
- AWS cloud services
- Healthcare data standards (FHIR, HL7, EDI)
Benefits
- Flexible paid time off
- Comprehensive health, dental, and vision coverage
- Employer HSA contributions
- Generous parental leave
- Home office stipend
- Cell phone and internet reimbursement
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Akasa
Akasa builds healthcare AI solutions and is hiring security and infrastructure professionals to protect its platforms. The company is seeking IT Security Operations Engineers to implement security infrastructure, manage data protection, and automate compliance across cloud and endpoint environments.
- Website
- akasa.ai
Likely interview questions
- Describe your experience designing LLM evaluation frameworks and how you've measured model performance in production environments.
- Walk us through a complex client deployment or integration project you've led—what challenges did you face and how did you resolve them?