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Locus Robotics

Onsite Support Engineer, Robotics

Las Vegas, NV$50k–$90kfull-timemidAdded today

About this role

Locus Robotics seeks an Onsite Support Engineer to manage and optimize their autonomous robotic fleet at a Las Vegas customer site. You'll handle troubleshooting, performance monitoring, operational analysis, and serve as the primary liaison between customer operations and internal teams to ensure peak system performance.

What you'll do

  • Monitor robotic fleet health, activity, and task execution to maximize uptime and operational stability
  • Perform hands-on robot troubleshooting, repairs, and maintenance to sustain system performance
  • Optimize workflows to meet throughput targets and operational KPIs
  • Conduct onsite testing and performance analysis to support product development
  • Analyze operational data (throughput, utilization, efficiency metrics) to generate actionable insights
  • Act as liaison between customer operations and internal teams to communicate issues and opportunities

What they're looking for

  • Robotics troubleshooting and hardware maintenance
  • Warehouse operations and automation knowledge
  • Data analysis and performance metrics interpretation
  • Cross-functional communication and stakeholder management
  • Technical problem-solving and root cause analysis
  • Workflow optimization and process improvement
  • Customer-facing technical support
  • Operational KPI tracking and reporting
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Locus Robotics

Locus Robotics builds autonomous mobile robots for large fulfillment centers to optimize warehouse operations. The company is hiring Deployment Engineers who implement and support robotic systems across North America, handling mapping, configuration, and customer-facing launch activities.

View all jobs at Locus Robotics

Likely interview questions

  • Tell us about your experience troubleshooting robotics or automation systems and how you approach diagnosing issues in complex environments.
  • How have you balanced proactive system monitoring with reactive troubleshooting in a production or warehouse setting?
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