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Locus Robotics

Onsite Support Engineer, Robotics

Southaven, MS$50k–$90kfull-timemidAdded today

About this role

Locus Robotics seeks an Onsite Support Engineer to serve as the primary technical owner of an autonomous robotic fleet at a customer warehouse in Southaven, MS. You'll combine hands-on troubleshooting, operational optimization, and customer partnership to maximize robot uptime and performance while collecting data to drive continuous improvement.

What you'll do

  • Monitor fleet health, robot activity, and task execution to maintain uptime and operational performance
  • Troubleshoot and repair robots onsite as needed to resolve issues and maintain system stability
  • Optimize workflows and manage operational KPIs to achieve throughput targets
  • Conduct testing, validation, and performance analysis to support product development
  • Compile and analyze operational data (throughput, UPH, utilization) to generate actionable insights
  • Serve as liaison between customer operations and internal teams on issues, priorities, and opportunities

What they're looking for

  • Robotics troubleshooting and hands-on hardware repair
  • Warehouse operations and automation knowledge
  • Data analysis and KPI interpretation
  • Cross-functional collaboration and influence
  • Technical problem-solving and quick learning
  • Customer communication and relationship management
  • Written and verbal English communication
  • Physical capability (lifting, bending, reaching, walking)

Benefits

  • Opportunity to work with cutting-edge AI-powered robotics
  • Meaningful work with real-world impact at global scale
  • Investment in continuous learning and career growth
  • Equity participation
  • Bonus eligibility
  • Onsite Monday-Friday 9 AM–5 PM schedule
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Locus Robotics

Locus Robotics builds autonomous mobile robots for large fulfillment centers to optimize warehouse operations. The company is hiring Deployment Engineers who implement and support robotic systems across North America, handling mapping, configuration, and customer-facing launch activities.

View all jobs at Locus Robotics

Likely interview questions

  • Describe your experience troubleshooting hardware or software systems—what was the most complex issue you diagnosed and resolved?
  • How have you worked cross-functionally with teams you don't directly manage to influence operational decisions?
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